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As SAPIENS GENETICS AND HEALTH SERVICES INC.We attach great importance to the privacy and security of your personal data and approach it sensitively. In this framework, it is our priority to process and store all kinds of personal data belonging to all related parties, including our patients who benefit from our services and applications and our contacts with whom we have a business relationship, in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”).
We would like to inform you as follows about the purposes of processing your personal data, the methods and reasons for the collection of your data, your rights regarding the processing of your personal data, and the application procedures and principles, which are the method of exercising these rights, with the title of “Data Controller” we carry pursuant to the KVKK and with the awareness of this responsibility.
1. What Personal Data Do We Collect?
As SAPIENS GENETICS AND HEALTH SERVICES INC, we collect personal data of our patients, visitors (including our website visitors) and business contacts in accordance with KVKK when necessary. We can list the personal data we collect as follows:
1.1 Personal Data We Collect From Our Patients:
Identity Data: About the identity of the person, such as name, surname
Communication Data: Telephone number, address, e-mail address, etc.
Financial Data: According to the legal relationship our company has established with the data subject, such as payment information, payment amount and billing information we collect from our patients.
Audio/Visual Data: Personal data such as patient photos
Special Quality Personal Data-Health Data: Patient medical reports, laboratory
/test/ analysis results, examination data, medical history, health complaints and diagnoses, measurements, prescription information, including but not limited to the health of the person.

Special Quality Personal Data-Genetic Data: Personal data regarding the genetic structure of the person, such as genetic sample/sample, genetic findings and analysis results we collect from patients
Other Personal Data: Personal data of family members we collect from patients, personal data such as height/weight/bone structure, marketing data, cookies and other means collected by automatic means.
1.2. Personal Data We Collect From Our Visitors
Identity Data: About the identity of the person, such as name, surname
Communication Data: Data that enables communication with the person, such as phone number, address, e-mail address.
1.3. Personal Data We Collect from Our Business Connections (including our website visitors)
Identity Data: About the identity of the person, such as name and surname
Communication Data: Telephone number, address, e-mail address, etc.
Physical Space Security: It is the data that enables communication with the person such as Camera Records, Visit Records.

2. What Methods and Legal Reasons Do We Collect / Process Your Personal Data?
Your Personal Data,

Our center, through other communication methods, including printed and electronic forms, during registration/login and applications,
Our website, through our social media accounts operated on behalf of Sapiens Genetic on various social media channels,
Through the applications (tools, programs, etc. used in the examinations) in our center;
Through the Contracts we signed with you, the offers submitted, printed and electronic forms, documents, correspondence, applications made to us,
Through business cards and other documents given by you within the scope of our meetings and activities,
Through third parties such as As SAPIENS GENETICS AND HEALTH SERVICES INC.’s business connections or companies that supply services/products;
We collect it by various methods, either verbally, in writing or electronically, fully or partially automated or as part of any data recording system.

We process your personal data, which we collect in accordance with the above methods, based on one or more of the following legal reasons:

Having your express consent,
The provisions of the laws and regulations in force in the Republic of Turkey necessitate processing,
It is necessary for the performance of the contract we have concluded with you,
It is necessary to process your personal data in order to fulfill our legal obligations,
It is necessary for the exercise or protection of our legal or contractual rights as a company,
The processing of your personal data is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.
We keep all your personal data we process, taking care of your privacy, in accordance with the periods required by the KVKK and other legislation, and by taking all necessary administrative and technical measures, unless the above legitimate purposes are eliminated in any case.

3. For What Purposes Do We Process Your Personal Data?
We process the Personal Data we collect for the following purposes, depending on their nature:

Within the scope of Article 5 of the Law, SAPIENS GENETICS AND HEALTH SERVICES INC. Establishing and performing the consultancy contract relationship with you regarding the service to be provided by SAPIENS GENETICS AND HEALTH SERVICES INC. Meeting your demands and expectations in the best possible way with the services offered to you by
The necessary planning, evaluation and studies are carried out by our business units in order to benefit our patients from our practices;
Establishing direct communication with our patients and business contacts in order to present the applications within the scope of our activity and to manage the process; providing correspondence, notification and appointment confirmations regarding our practices;
Conducting promotional activities;
In order to improve digital platforms and provide an efficient and personalized experience to platform users, obtaining statistics on the number, type, frequency of visits, behaviors, geographical locations and similar statistics, providing personalized content, campaigns and advertisements according to the interests and needs of the platform users, using cookies for this purpose;
Follow-up and evaluation of requests, suggestions and complaints from relevant persons, Patient satisfaction management and implementation of planning, statistics and satisfaction evaluation studies within this scope;
Carrying out quality evaluation and improvement studies in order to provide better and reliable service and to ensure sustainability;
Management of relations with business contacts, authorized practitioners, suppliers, subcontractors and similar companies, conducting business and commercial relations;
Sapiens Genetics and Health Services Inc. Ensuring the legal and commercial security of persons who have a business relationship with;
Exercise of legal rights, use of information regarding the transaction history as evidence in case of dispute after the termination of the legal relationship;
Determination and implementation of commercial, legal and business strategies;
Execution of financial affairs policies; e-invoice management;
Planning, control and execution of information security processes, management of information technology infrastructure;
Making planning, reporting, patient statistics and similar reviews within the scope of our activities, using personal data for purposes such as research, planning and statistics by anonymizing personal data with official statistics and/or
Compliance with the relevant domestic legislation, supply of information requested by public institutions and organizations, fulfillment of reporting obligations.
4. Do we transfer your Personal Data to third parties and/or abroad?
In the presence of the above-mentioned legal reasons and in line with the stated purposes, your personal data we collect; To the laboratories we cooperate with, to our business contacts and service providers in the field of services provided to you, such as authorized practitioners, to our legal, tax, etc. to our consultancy firms that we receive support from in similar fields, to legally authorized public institutions, to our service providers that we receive support in the fields of storage, archiving, information technology support (server, hosting, software, cloud computing, etc.) provided that it complies with the provisions regulated. Sapiens Genetics and Health Services Inc. We undertake that your personal data will be kept securely and will not be processed unlawfully.

5. The Rights of the Personal Data Owner Considered Within the Scope of KVKK and Application Procedures and Principles
5.1. Your Rights Regarding Your Personal Data
We would like to state that you have the following rights regarding your data being processed within the company:

Learning whether your personal data is processed,
If your personal data is being processed, obtaining information about them,
To learn what is the purpose of processing your personal data and whether your personal data is used in accordance with its purpose,
Learning who the third parties to whom the data is transferred at home or abroad, if any, and which data are transferred,
If the processed personal data is incomplete or inaccurate, requesting their correction,
In case of correction, deletion or destruction of your personal data, requesting the notification of these processes to the third parties to whom your personal data has been transferred,
Requesting the deletion or destruction of your processed personal data, in case the reasons for the processing of your personal data disappear or your personal data loses its up-to-dateness,
Objecting to the emergence of a result against you by analyzing your processed personal data exclusively through automated systems,
You have the right to demand the compensation of the damage if you suffer damage due to the unlawful processing of your personal data.
5.2. Application
You can submit your requests regarding your rights above, by filling out the application form below, or in writing or via registered e-mail address, secure e-signature, mobile signature or your e-mail address that you have previously informed us and registered in our system.

Sapiens Genetics and Health Services Inc. , will conclude the requests addressed to it as soon as possible and within thirty days at the latest, free of charge, depending on the nature of the request. If a cost arises due to the fulfillment of your requests, we can only charge you the fees in the tariff determined by the Personal Data Protection Board.

Sapiens Genetics and Health Services Inc. We can accept the requests made or reject them by explaining the reason, and we can forward this response to the requester in writing or electronically. If the request is accepted, we are obliged to fulfill the request immediately.

5.3. Complaint
If your requests to SAPIENS GENETICS AND HEALTH SERVICES INC. are rejected, if you are not satisfied with the response or if you do not receive a response, you must submit it to the Personal Data Protection Board within 30 days from the date of notification of the response, and within 30 days from the end of the 30-day period in case of no response. You can make a complaint.

6. Data Controller Identity and Contact Information
This disclosure text is provided by SAPIENS GENETICS AND HEALTH SERVICES INC., which is established in Turkey and whose information is given below. It has been issued by the company in the title of “Data Controller”, addressed to the data owners.

Address: Maslak Mah. Eski Buyukdere Cad. İz-Giz Plaza No 9/6 K:2 Maslak-Sarıyer
Phone: +90 532 419 27 88
Email address: [email protected]

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